AMC Plans
What Our AMC Covers
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Hardware Maintenance
Scheduled preventive maintenance visits for servers, UPS, network equipment, printers, and workstations.
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Software Updates & Patches
OS patches, firmware updates, and security patches applied proactively to all covered systems.
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Priority Remote Support
Priority queued remote support with guaranteed response times for AMC clients.
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On-Site Engineer Visits
Scheduled quarterly preventive visits plus emergency on-site support within agreed response times.
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Backup Verification
Regular backup testing and verification to ensure data is recoverable when needed most.
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Quarterly IT Reports
Detailed quarterly health reports on system performance, issues resolved, and upcoming recommendations.